Privacy Policy

Callidora Technology is a technology company providing custom software development, AI and automation solutions, web and mobile applications, digital marketing, SEO, design, and related professional services. We operate from offices in India and the United Arab Emirates.

For privacy-related questions, contact us at info@callidoratechnology.com.

We collect information in the following ways:

• Information you provide: name, email address, phone number, company name, job title, project details, and any message you send through contact forms, booking tools, email, or phone.
• Business information: details about your organization, requirements, budgets, timelines, and other materials you share during discovery or project discussions.
• Technical information: IP address, browser type, device type, operating system, referring URLs, pages viewed, and general usage data collected automatically when you visit our website.
• Cookies and similar technologies: small files used to remember preferences, understand site performance, and improve your experience. See Section 5 for more detail.

We do not intentionally collect sensitive personal data (such as health, biometric, or government ID information) through our public website unless you choose to include it in a message you send us.

We use personal information to:

• Respond to inquiries, schedule discovery calls, and provide requested information.
• Prepare proposals, statements of work, and commercial discussions.
• Deliver, manage, and support our products and professional services under client agreements.
• Improve our website, content, and user experience.
• Send service-related communications, and, where permitted, relevant updates about our work.
• Comply with legal obligations, enforce our terms, and protect our rights and users.

Depending on your location and applicable law, we process personal information on one or more of the following bases: your consent; performance of a contract or steps taken at your request before entering a contract; our legitimate interests in operating and improving our business (balanced against your rights); and compliance with legal obligations.

Our website may use cookies, pixels, and similar technologies to operate the site, measure traffic, and understand how visitors use our pages. This may include first-party and third-party tools (for example, analytics or advertising platforms).

You can control cookies through your browser settings. Blocking some cookies may affect site functionality. Where required by law, we will request consent before placing non-essential cookies.

We do not sell your personal information. We may share information with:

• Service providers who help us run our business (for example hosting, email, analytics, CRM, or scheduling tools), under appropriate confidentiality and security obligations.
• Professional advisors such as lawyers, accountants, or insurers when reasonably necessary.
• Business partners or subcontractors involved in delivering a project, only as needed and subject to confidentiality.
• Authorities or other parties when required by law, legal process, or to protect rights, safety, or security.
• A successor entity in connection with a merger, acquisition, or reorganization, subject to this Policy or equivalent protections.

We operate in India and the UAE and may process information in those locations or in other countries where our service providers operate. Where we transfer personal data across borders, we take steps reasonably designed to ensure an appropriate level of protection consistent with applicable law.

We retain personal information only as long as needed for the purposes described in this Policy, including to maintain business records, fulfill contracts, resolve disputes, and meet legal or accounting requirements. Retention periods vary depending on the nature of the relationship and the type of data.

We use reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure; we cannot guarantee absolute security, but we work to reduce risk and respond appropriately if an incident occurs.

Depending on applicable law, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal exceptions.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.
• Request a portable copy of information you provided to us, where applicable.

To exercise these rights, email info@callidoratechnology.com. We may need to verify your identity before responding. You may also lodge a complaint with a data protection authority where you live or work.

Our website and services are directed to businesses and professionals. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, contact us and we will take appropriate steps to delete it.

Our website may link to third-party sites or embed third-party tools (such as scheduling or social platforms). Their privacy practices are governed by their own policies. We are not responsible for the content or privacy practices of third-party services.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the latest revision. Continued use of our website or services after changes become effective constitutes acceptance of the updated Policy, to the extent permitted by law.

If you have questions about this Privacy Policy or how we handle personal information, contact:

• Email: info@callidoratechnology.com
• India: Callidora Technology, SCO 12, Industrial Area, Phase 9, SAS Nagar, Punjab 160062, India | +91 9915521444
• UAE: Callidora Technology, Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, UAE | +971 55 315 5024